I have to cope with hearing voices as a result of my schizophrenia. Over the years, I have tried many approaches to managing them. I found one method that works brilliantly, and that is to write down exactly quote unquote what they say. This enables you to discredit them and maintain the higher moral ground. Many of my voices have names, human names. So when I am writing down what they are saying, I write down who was saying it. I have made several infographics about coping with auditory verbal hallucinations, that can be found at http://hearingvoices.info. Also, if you write down what they say, you can make a recording and put it on YouTube to help other people.